Policies & Procedures

CONFIRMATION OF EVENT/CONTRACT

Wedding and Social:
A contract will be sent to the client after a date for the event has been reserved. The date becomes confirmed upon the return of the signed contract and the required $1000 deposit. The deposit is non-refundable in the event of cancellation. The final portion of the food and estimated beverage bill must be paid seven (7) days prior to the event. The remainder of the beverage bill will be administrated after the event is completed to cover beverages, taxes, gratuity, bar tabs, and other miscellaneous expenses. The final bill must be paid immediately after the event. A credit card must be kept on file for all end of event charges. 

Corporate:
A contract will be send to the client after a date for the event has been reserved. The date becomes confirmed upon the return of the signed contract and the required $500 deposit. The deposit is non-refundable in the event of cancellation. The remainder of the beverage bill will be administered after the event is completed to cover beverages, taxes, gratuity, bar tabs and other miscellaneous expenses. The final bill must be paid thirty (30) days after the event. A credit card must be kept on file for all end of event charges. 


PAYMENT
The following forms of payment are accepted: Mastercard, Visa, and Discover credit cards, cash, money order or cashier's check. A 19% service charge, taxable by Wisconsin law, and 5% Wisconsin sales tax will be applied to all costs related to your event. If you are tax exempt, a copy of your Wisconsin tax-exempt status is required and should be submitted prior to the scheduled function. There will be a $50 NSF fee charged for all returned checks.


PRICE GUARANTEE
Prices and subject to change, and will be confirmed sixty (60) days prior to your event date.

GUARANTEE OF ATTENDANCE
The final count of attendance is required a minimum of fourteen (14) days prior to the event and considered a guaranteed number not subject to reduction. There is no charge for children ages 2 years and under.

If the actual number of attendees is greater than the guarantee, the client will be invoiced for the additional guests. 


PERSONAL PROPERTY
The Wisconsin Timber Rattlers are not responsible for damage or loss of any items brought on the premises prior to, during or following any event. Items remaining three (3) days following an event will be disposed of. 


DECORATING
No staples, tacks or adhesives are allowed on the ceilings, walls or doors. No banners or signs are to be hung from the ceiling or affixed to the walls. The client is responsible for any damage to the premises by attendees or outside groups contracted by the client.


DAMAGE AND LIABILITY
The client is responsible and shall reimburse The Wisconsin Timber Rattlers for any damage, loss or liability at the facility caused by guests or outside groups contracted by the client to provide any service or goods prior to, during or following any function.


FOOD MINIMUMS
Food minimums vary depending on the time of day and day of the week. If food minimums are not met, there will be required room fee. Food minimums include invoiced food sales prior to service charge and tax.

The Wisconsin Administrative Health Code (DHS and SS196.07) prohibits serving and food or beverage on the premises that was not purchased from The Wisconsin Timber Rattlers. The only exception is a wedding cake provided by a licensed baker or confectionery not provided by The Wisconsin Timber Rattlers. The Code also prohibits any food or beverage from being removed from the premises during or following the event.